We accompany retailers, distributors, brands and media companies
in leveraging digital customer journeys.
Unearth Your Digital Assets
You recognize the revolutionary marketing opportunities in customer behavior information, converting social and existing customer data into strategic intelligence that is transformed into actionable customer programs.
From Strategy to Data Scientists
You are looking for an experienced company to partner with you in affecting that vision throughout your organization. Silentale’s consultants, analysts and data scientists are here to assists your organization in this transformation.
Enlist a Long Term Partner
Silentale’s teams, expertise and platform are your answer. We partner with you to create a clear vision, set the strategies and above all execute the programs to guarantee your ongoing success.
Silentale empowered our management and operational teams. We now know how our multi-channel efforts are performing at a glance; enabling our tactical teams to leverage the 25 different sources of audience, customer and behaviour data on an as needed basis throughout our customer journeys.
During the 2012 US Presidential campaign, Silentale’s solution and solid data analysis enabled us to identify where to place resources and garner scale into reaching the 6M+ Americans overseas.
Companies acting on journey insights have seen a 15-20% reduction in repeat service visits, a 10-20% boost in cross-selling, and a drop of 10-25 basis points in churn.
Silentale platform and expertise effectively complement our own efforts in the vision creation, strategy setting and implementation phases of the Jackman Reinvention process.
Silentale has had great impact in our understanding of social media and leveraging social data throughout the organization.